FAQ & Privacy Policy
Frequently Asked Questions
What is a housing referral service?
A housing referral service connects individuals and families with trusted housing providers based on their specific needs, preferences, and budget.
How does your referral process work?
Our process includes an initial consultation, personalized housing recommendations, application assistance, follow-up support, and move-in guidance.
Is there a fee for your services?
The fees associated with our services are paid by the housing provider or facility. There are no costs billed to our clients for the services.
How long does the referral process take?
Timelines vary depending on availability, but we strive to provide options quickly and support you throughout the process.
Do you offer assistance for special housing needs?
Yes, we assist individuals with disabilities and other special requirements to find suitable housing.
How do I get started?
Contact us via phone, email, or our online form to schedule a consultation.
Privacy Policy
Information We Collect:
We collect personal information such as your name, contact details, housing preferences, and any additional details necessary for providing our services.
How We Use Your Information:
Your information is used to provide personalized housing referrals, communicate with you, and improve our services.
Data Protection:
We take data security seriously and implement measures to protect your personal information from unauthorized access.
Sharing Information:
We only share your information with trusted housing providers and partners directly involved in the referral process.
Your Rights:
You have the right to access, update, or delete your personal information at any time by contacting us.
Contact Us:
For questions about our privacy policy, please contact us at: faith@serendipitysolutions.com.
At Serendipity Living Solutions Group, LLC we value your trust and privacy. Our commitment is to provide secure, reliable services while safeguarding your personal information.